How To Fix DPWTY038 - Recall &1 history update failed

SAP Error Message - Details

• Message type: E = Error

• Message class: DPWTY - Message class Dealer Portal Warranty Claim

• Message number: 038

• Message text: Recall &1 history update failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPWTY038 - Recall &1 history update failed ?

  The SAP error message DPWTY038, which states "Recall &1 history update failed," typically occurs in the context of the SAP Warehouse Management (WM) or Extended Warehouse Management (EWM) modules. This error indicates that there was a failure in updating the history for a recall process, which can be related to various underlying issues.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to the recall process, such as missing or incorrect entries in the database.
  Authorization Issues: The user may not have the necessary authorizations to perform the recall operation or update the history.
  System Configuration: Incorrect configuration settings in the warehouse management system can lead to failures in processing recall updates.
  Technical Issues: There may be underlying technical issues, such as database locks, system performance problems, or bugs in the SAP system.
  Missing Master Data: Required master data (like material master, storage location, etc.) may be missing or not properly maintained.
  
  Solutions:
  
  Check Data Consistency: Verify the data related to the recall process. Ensure that all necessary entries exist and are correct.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to perform the recall and update the history.
  Configuration Review: Review the configuration settings in the WM/EWM module to ensure they are set up correctly for the recall process.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the failure.
  Database Locks: Investigate if there are any database locks that might be preventing the update. You can use transaction SM12 to check for locks.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WM01 (for warehouse management), EWM (for extended warehouse management), and SLG1 (for application log).
  Documentation: Review SAP documentation related to warehouse management processes and error handling.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the DPWTY038 error and implement a suitable solution.