How To Fix DPWTY036 - No return part status defined in Customizing for &1

DPWTY036 - Overview

• Message type: E = Error

• Message class: DPWTY - Message class Dealer Portal Warranty Claim

• Message number: 036

• Message text: No return part status defined in Customizing for &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Define return part statuses in Customizing for <LS>Dealer Portal:
Warranty Claim Processing</> under <LS>Define Status for Parts to be
Returnd for Dealer Portal</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DPWTY036 - No return part status defined in Customizing for &1 ?

  The SAP error message DPWTY036, which states "No return part status defined in Customizing for &1," typically occurs in the context of handling return parts in the SAP system, particularly in the areas of logistics and service management. This error indicates that the system is unable to find a defined status for a return part in the configuration settings.
  
  Cause:
  The primary cause of this error is that the return part status has not been defined in the Customizing settings for the relevant application area. This can happen if:
  
  The necessary configuration for return part statuses has not been completed.
  The status that the system is trying to use for the return part does not exist in the configuration.
  There may be a mismatch between the expected status and the statuses defined in the system.
  
  
  Solution:
  To resolve this error, you need to define the return part status in the Customizing settings. Here are the steps to