How To Fix DPWTY035 - Cannot change return part status

SAP Error Message - Details

• Message type: E = Error

• Message class: DPWTY - Message class Dealer Portal Warranty Claim

• Message number: 035

• Message text: Cannot change return part status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPWTY035 - Cannot change return part status ?

  The SAP error message DPWTY035, which states "Cannot change return part status," typically occurs in the context of handling return parts in the SAP system, particularly in the areas of logistics and inventory management. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Status Restrictions: The return part may be in a status that does not allow for changes. For example, if the part is already processed or has been moved to a different status that is not changeable.
  Incomplete Data: Required fields or data may be missing or incomplete, preventing the system from processing the status change.
  Authorization Issues: The user may not have the necessary permissions to change the status of the return part.
  System Configuration: There may be configuration settings in the SAP system that restrict changes to certain statuses based on business rules.
  Document Locking: The return part may be locked by another process or user, preventing any changes to its status.
  
  Solutions:
  
  Check Status: Review the current status of the return part and ensure that it is eligible for a status change. Refer to the documentation or business rules that govern status changes.
  Complete Required Fields: Ensure that all mandatory fields are filled out correctly. Check for any missing information that might be causing the error.
  User Authorization: Verify that the user attempting to change the status has the necessary authorizations. If not, contact your SAP security administrator to obtain the required permissions.
  Review Configuration: Consult with your SAP configuration team to understand if there are any specific settings that prevent status changes for return parts.
  Check for Locks: Investigate if the return part is locked by another transaction or user. You can use transaction codes like SM12 to check for locks and SM21 for system logs to identify any issues.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines related to return part processing and status changes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  MB1A: Goods Withdrawal
  MB1B: Transfer Posting
  MB1C: Other Goods Receipts
  MIGO: Goods Movement
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the DPWTY035 error and implement a suitable solution.