How To Fix DPWTY040 - Recall cannot be applied

SAP Error Message - Details

• Message type: E = Error

• Message class: DPWTY - Message class Dealer Portal Warranty Claim

• Message number: 040

• Message text: Recall cannot be applied

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPWTY040 - Recall cannot be applied ?

  The SAP error message DPWTY040, which states "Recall cannot be applied," typically occurs in the context of the SAP Warehouse Management (WM) module, particularly when dealing with the recall of stock or inventory items. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes of DPWTY040
  
  
  Stock Status Issues: The stock you are trying to recall may not be in a status that allows for recall. For example, it could be blocked, in transit, or reserved for another process.
  
  
  Document Inconsistencies: There may be inconsistencies in the documents related to the stock, such as delivery documents or transfer orders that are not properly closed or completed.
  
  
  Warehouse Management Settings: Configuration settings in the Warehouse Management module may not allow for the recall of certain stock types or under specific conditions.
  
  
  Inventory Management Issues: There could be discrepancies in the inventory records, such as differences between physical stock and system stock.
  
  
  User Authorizations: The user attempting the recall may not have the necessary authorizations to perform the action.
  
  
  Solutions to DPWTY040
  
  
  Check Stock Status: Verify the status of the stock you are trying to recall. Ensure that it is not blocked or in a status that prevents recall.
  
  
  Review Related Documents: Check any related documents (like transfer orders or delivery notes) to ensure they are properly processed and closed. If there are open documents, resolve those issues first.
  
  
  Configuration Review: Review the Warehouse Management configuration settings to ensure that recalls are permitted for the stock type you are working with.
  
  
  Inventory Reconciliation: Conduct an inventory reconciliation to ensure that the stock levels in the system match the physical stock. Address any discrepancies found.
  
  
  User Authorization Check: Ensure that the user has the necessary permissions to perform the recall operation. If not, contact your SAP security administrator to adjust the authorizations.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP WM, such as LT03 (Create Transfer Order) or LT12 (Confirm Transfer Order), as they may be involved in the recall process.
  Documentation: Review SAP documentation related to Warehouse Management and inventory processes for best practices and troubleshooting tips.
  Training: Consider training sessions for users involved in warehouse operations to ensure they understand the processes and potential issues that can arise.
  
  By following these steps, you should be able to identify the cause of the DPWTY040 error and implement a solution to resolve it.