How To Fix DPWTY015 - Error while saving personalization settings

SAP Error Message - Details

• Message type: E = Error

• Message class: DPWTY - Message class Dealer Portal Warranty Claim

• Message number: 015

• Message text: Error while saving personalization settings

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPWTY015 - Error while saving personalization settings ?

  The SAP error message DPWTY015, which indicates "Error while saving personalization settings," typically occurs when a user attempts to save their personalized settings in the SAP GUI or a web-based SAP application, and the system encounters an issue. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to save personalization settings.
  Technical Issues: There may be a temporary technical issue with the SAP system or the user's session.
  Database Issues: Problems with the database, such as locks or connectivity issues, can prevent saving settings.
  Profile Issues: The user profile may be corrupted or not properly configured.
  System Configuration: Certain system settings or configurations may restrict personalization options.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to modify and save personalization settings. This can be checked by an administrator using transaction codes like SU53 (to analyze authorization issues) or SU01 (to check user roles).
  
  
  
  Log Out and Log In:
  
  Sometimes, simply logging out of the SAP system and logging back in can resolve temporary session issues.
  
  
  
  Clear Cache:
  
  Clear the SAP GUI cache. This can be done by navigating to the SAP GUI options and clearing the cache or by deleting the cache files manually.
  
  
  
  Check for Locks:
  
  Use transaction code SM12 to check for any locks on the user’s session or related database entries that might be preventing the save operation.
  
  
  
  Profile Reset:
  
  If the user profile is suspected to be corrupted, consider resetting the personalization settings. This can often be done through transaction code SU3 (User Profile) or by contacting the system administrator.
  
  
  
  System Logs:
  
  Check the system logs (transaction code SM21) for any related error messages that might provide more context on the issue.
  
  
  
  Contact Support:
  
  If the issue persists, it may be necessary to contact your SAP support team or consult SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  User Documentation: Review the user documentation for the specific SAP application being used, as it may contain information on personalization settings and common issues.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the DPWTY015 error in SAP.