How To Fix DPWTY013 - No return part status in the select option table for return part select

SAP Error Message - Details

• Message type: E = Error

• Message class: DPWTY - Message class Dealer Portal Warranty Claim

• Message number: 013

• Message text: No return part status in the select option table for return part select

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPWTY013 - No return part status in the select option table for return part select ?

  The SAP error message DPWTY013 indicates that there is no return part status available in the select option table for return part selection. This error typically occurs in the context of handling return parts in SAP, particularly in modules related to logistics or service management.
  Cause:
  
  Missing Configuration: The return part status may not be configured correctly in the system. This could be due to missing entries in the relevant tables or settings.
  Data Inconsistency: There may be inconsistencies in the data related to return parts, such as missing or incorrect status entries.
  Authorization Issues: The user may not have the necessary authorizations to access the return part status.
  System Updates: Recent updates or changes in the system may have affected the configuration or data integrity.
  
  Solution:
  
  
  Check Configuration:
  
  Verify the configuration settings for return part statuses in the relevant customizing transactions (e.g., SPRO).
  Ensure that the return part statuses are defined and active in the system.
  
  
  
  Review Select Options:
  
  Check the select options being used in the transaction. Ensure that they are correctly set up and that the values being used are valid.
  
  
  
  Data Validation:
  
  Run reports or queries to check for any inconsistencies in the data related to return parts. Look for missing or incorrect entries in the relevant tables.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the return part status. This can be checked in the user roles and profiles.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with details of the error message and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with return parts, such as VA01 (Create Sales Order), VA02 (Change Sales Order), or specific transactions related to service management.
  SAP Notes: Search for SAP Notes related to the error message DPWTY013 in the SAP Support Portal for any patches or updates that may address the issue.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.