How To Fix DPWTY014 - Cannot read personalized settings; enter personalization data

SAP Error Message - Details

• Message type: E = Error

• Message class: DPWTY - Message class Dealer Portal Warranty Claim

• Message number: 014

• Message text: Cannot read personalized settings; enter personalization data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPWTY014 - Cannot read personalized settings; enter personalization data ?

  The SAP error message DPWTY014, which states "Cannot read personalized settings; enter personalization data," typically occurs when the system is unable to retrieve the personalized settings for a user or a specific transaction. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing Personalization Data: The user may not have any personalization data saved in the system for the specific transaction or application.
  Authorization Issues: The user may not have the necessary authorizations to access the personalization settings.
  Technical Issues: There may be a technical issue with the SAP system, such as a database problem or a configuration error.
  User Profile Issues: The user profile may be corrupted or not properly set up in the system.
  
  Solutions:
  
  
  Enter Personalization Data: If the error indicates that personalization data is missing, you can manually enter the required personalization settings. This can often be done directly in the transaction or application where the error occurred.
  
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to access and modify personalization settings. This can be checked by a system administrator or through transaction SU53 (to analyze authorization issues).
  
  
  Reset Personalization Settings: If the personalization settings are corrupted, you can reset them. This can often be done through transaction SU3 (Maintain User Profile) or by using transaction PFCG (Role Maintenance) to check the roles assigned to the user.
  
  
  Check System Configuration: If the issue persists, it may be necessary to check the system configuration or consult with your SAP Basis team to ensure that there are no underlying technical issues affecting the personalization functionality.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU3 (User Profile), SU53 (Authorization Check), and PFCG (Role Maintenance) for managing user settings and authorizations.
  SAP Documentation: Review SAP documentation related to user personalization and settings for more detailed guidance on managing user profiles and personalization data.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with SAP directly for further assistance.