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Message type: E = Error
Message class: DPSPP_BCK_MSG - Dealer Portal: Speare Parts Processing: Backend Messages
Message number: 016
Message text: Invoice document & does not exist or has been archived / deleted
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DPSPP_BCK_MSG016
- Invoice document & does not exist or has been archived / deleted ?The SAP error message DPSPP_BCK_MSG016 indicates that the invoice document you are trying to access does not exist in the system or has been archived or deleted. This can occur in various scenarios, such as when attempting to display, process, or reference an invoice in the SAP system.
Causes:
- Document Deletion: The invoice document may have been deleted from the system.
- Archiving: The document may have been archived as part of a data management process. SAP systems often archive older documents to improve performance and manage data volume.
- Incorrect Document Number: The document number you are trying to access may be incorrect or mistyped.
- Authorization Issues: You may not have the necessary permissions to view the document.
- Data Consistency Issues: There may be inconsistencies in the database or issues with the document's status.
Solutions:
- Verify Document Number: Double-check the invoice document number you are trying to access to ensure it is correct.
- Check Archiving Status: If the document has been archived, you may need to access the archived data. You can use transaction codes like SARA (Archive Administration) to check the archiving status or retrieve archived documents.
- Consult with IT or SAP Basis Team: If you suspect the document has been deleted or if there are data consistency issues, consult with your IT department or SAP Basis team to investigate further.
- Check Authorizations: Ensure that you have the necessary authorizations to access the invoice document. You may need to contact your system administrator to verify your permissions.
- Use Alternative Reports: If the document is archived, you may need to use specific reports or transactions designed to access archived data.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.
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