How To Fix DPSPP_BCK_MSG016 - Invoice document & does not exist or has been archived / deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DPSPP_BCK_MSG - Dealer Portal: Speare Parts Processing: Backend Messages

  • Message number: 016

  • Message text: Invoice document & does not exist or has been archived / deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message DPSPP_BCK_MSG016 - Invoice document & does not exist or has been archived / deleted ?

    The SAP error message DPSPP_BCK_MSG016 indicates that the invoice document you are trying to access does not exist in the system or has been archived or deleted. This can occur in various scenarios, such as when attempting to display, process, or reference an invoice in the SAP system.

    Causes:

    1. Document Deletion: The invoice document may have been deleted from the system.
    2. Archiving: The document may have been archived as part of a data management process. SAP systems often archive older documents to improve performance and manage data volume.
    3. Incorrect Document Number: The document number you are trying to access may be incorrect or mistyped.
    4. Authorization Issues: You may not have the necessary permissions to view the document.
    5. Data Consistency Issues: There may be inconsistencies in the database or issues with the document's status.

    Solutions:

    1. Verify Document Number: Double-check the invoice document number you are trying to access to ensure it is correct.
    2. Check Archiving Status: If the document has been archived, you may need to access the archived data. You can use transaction codes like SARA (Archive Administration) to check the archiving status or retrieve archived documents.
    3. Consult with IT or SAP Basis Team: If you suspect the document has been deleted or if there are data consistency issues, consult with your IT department or SAP Basis team to investigate further.
    4. Check Authorizations: Ensure that you have the necessary authorizations to access the invoice document. You may need to contact your system administrator to verify your permissions.
    5. Use Alternative Reports: If the document is archived, you may need to use specific reports or transactions designed to access archived data.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • FB03: Display Document
      • SARA: Archive Administration
      • SARI: Archive Information System
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation or user manuals for guidance on handling invoice documents and archiving processes.

    If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.

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