How To Fix DPSPP_BCK_MSG013 - Error while reading sales order document & items

SAP Error Message - Details

• Message type: E = Error

• Message class: DPSPP_BCK_MSG - Dealer Portal: Speare Parts Processing: Backend Messages

• Message number: 013

• Message text: Error while reading sales order document & items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPSPP_BCK_MSG013 - Error while reading sales order document & items ?

  The SAP error message DPSPP_BCK_MSG013 typically indicates that there is an issue when trying to read a sales order document and its associated items. This error can arise from various underlying causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the sales order data, such as missing or incorrect entries in the database.
  Authorization Issues: The user may not have the necessary permissions to access the sales order or its items.
  Document Status: The sales order may be in a status that prevents it from being read (e.g., deleted, archived, or locked).
  Technical Issues: There could be technical problems such as database connectivity issues or problems with the SAP application server.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might be causing conflicts or errors when accessing sales order data.
  
  Solutions:
  
  Check Data Integrity: Verify the sales order and its items for any inconsistencies. You can use transaction codes like VA03 (Display Sales Order) to check the order details.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the sales order. You can check this using transaction SU53 to analyze authorization failures.
  Check Document Status: Confirm that the sales order is not in a status that would prevent it from being accessed. You can check the status in the sales order display.
  Technical Troubleshooting: If the issue seems to be technical, check the system logs (transaction SLG1) for any related error messages. You may also want to consult with your SAP Basis team to investigate any server or database issues.
  Debugging Custom Code: If there are custom developments, consider debugging the code to identify any issues that may be causing the error. You can use transaction SE80 or SE37 to analyze the relevant function modules or programs.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), SE80 (Object Navigator), and SLG1 (Application Log).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to sales order processing and error handling for additional insights.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with SAP directly for further assistance.