How To Fix DPR_SHARED603 - No SSL connection to the Adobe Document Services

SAP Error Message - Details

• Message type: E = Error

• Message class: DPR_SHARED - Development Projects: Messages for Shared Objects

• Message number: 603

• Message text: No SSL connection to the Adobe Document Services

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPR_SHARED603 - No SSL connection to the Adobe Document Services ?

  The SAP error message DPR_SHARED603 indicates that there is no SSL connection to the Adobe Document Services (ADS). This error typically arises when the SAP system is unable to establish a secure connection to the ADS, which is necessary for generating PDF documents and other functionalities that rely on Adobe services.
  Causes:
  
  SSL Configuration Issues: The SSL settings in the SAP system or the Adobe Document Services may not be configured correctly.
  Network Issues: There may be network connectivity problems between the SAP system and the ADS server.
  Certificate Problems: The SSL certificate used for the connection may be expired, invalid, or not trusted by the SAP system.
  Service Availability: The Adobe Document Services may not be running or may be misconfigured.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the ADS.
  
  Solutions:
  
  
  Check SSL Configuration:
  
  Ensure that the SSL configuration in the SAP system is correctly set up. This includes checking the SSL port and ensuring that the correct SSL protocol is being used.
  Verify that the ADS is configured to accept SSL connections.
  
  
  
  Verify Network Connectivity:
  
  Test the network connection between the SAP system and the ADS server. You can use tools like ping or telnet to check connectivity on the required port.
  
  
  
  Check SSL Certificates:
  
  Ensure that the SSL certificate used by the ADS is valid and trusted by the SAP system. You may need to import the certificate into the SAP trust store.
  Check for any expired certificates and renew them if necessary.
  
  
  
  Check Adobe Document Services:
  
  Ensure that the Adobe Document Services are running and properly configured. You can check the ADS logs for any errors or issues.
  Restart the ADS service if necessary.
  
  
  
  Firewall and Security Settings:
  
  Check firewall settings to ensure that they are not blocking the connection to the ADS. Make sure that the necessary ports are open for communication.
  
  
  
  SAP Notes and Documentation:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its documentation and provides fixes for known issues.
  
  
  
  Related Information:
  
  SAP Basis Team: If you are not the SAP Basis administrator, it may be necessary to involve them to check the system configurations and logs.
  Adobe Document Services Documentation: Refer to the official Adobe documentation for specific configuration settings and troubleshooting steps related to ADS.
  SAP Community and Forums: You can also search for similar issues in SAP community forums or consult with other SAP professionals who may have encountered the same error.
  
  By following these steps, you should be able to diagnose and resolve the DPR_SHARED603 error related to the SSL connection to Adobe Document Services.