How To Fix DPR_SHARED602 - Error occurred when accessing the Adobe Document Services

SAP Error Message - Details

• Message type: E = Error

• Message class: DPR_SHARED - Development Projects: Messages for Shared Objects

• Message number: 602

• Message text: Error occurred when accessing the Adobe Document Services

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPR_SHARED602 - Error occurred when accessing the Adobe Document Services ?

  The SAP error message DPR_SHARED602 indicates that there was an issue when trying to access the Adobe Document Services (ADS). This error typically arises in scenarios where SAP is attempting to generate or process PDF documents using Adobe's services, and it can be caused by various factors. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Adobe Document Services Not Running: The ADS might not be running or may have crashed.
  Network Issues: There could be network connectivity problems between the SAP system and the ADS.
  Configuration Issues: Incorrect configuration settings in the SAP system or in the ADS.
  Authorization Issues: The user may not have the necessary authorizations to access the ADS.
  Resource Limitations: The server hosting the ADS may be experiencing resource constraints (e.g., memory, CPU).
  Version Compatibility: There may be compatibility issues between the SAP system and the version of Adobe Document Services being used.
  
  Solutions:
  
  Check ADS Status: Ensure that the Adobe Document Services are up and running. You can check the ADS logs for any errors or issues.
  Network Connectivity: Verify that there are no network issues preventing the SAP system from reaching the ADS. You can use tools like ping or telnet to test connectivity.
  Review Configuration: Check the configuration settings in both the SAP system and the ADS. Ensure that the URLs and ports are correctly configured.
  User Authorizations: Ensure that the user has the necessary authorizations to access the ADS. You may need to check roles and permissions.
  Monitor Resources: Check the server hosting the ADS for any resource limitations. If necessary, allocate more resources or restart the ADS service.
  Check Logs: Review the logs for both the SAP system and the ADS for any additional error messages that could provide more context.
  Update Software: Ensure that both the SAP system and the ADS are updated to compatible versions. Check SAP notes for any known issues or patches.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Adobe Document Services for configuration and troubleshooting guidelines.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.