How To Fix DP_SHARED726 - Tenant &1 is not a valid tenant identifier

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 726

• Message text: Tenant &1 is not a valid tenant identifier

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED726 - Tenant &1 is not a valid tenant identifier ?

  The SAP error message DP_SHARED726 indicates that the specified tenant identifier is not valid. This error typically occurs in environments where multi-tenancy is implemented, such as in SAP S/4HANA or SAP Business Technology Platform (BTP). Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  Invalid Tenant Identifier: The tenant identifier provided in the request does not match any existing tenant in the system. This could be due to a typo or an incorrect configuration.
  Tenant Not Configured: The tenant may not be properly configured in the system, or it may have been deleted or deactivated.
  Authorization Issues: The user may not have the necessary permissions to access the specified tenant.
  System Configuration: There may be issues with the system configuration that prevent the tenant from being recognized.
  
  Solution
  
  Verify Tenant Identifier: Check the tenant identifier you are using. Ensure that it is correctly spelled and matches the identifiers configured in the system.
  Check Tenant Configuration: Go to the tenant management settings in your SAP system and verify that the tenant is correctly configured and active.
  User Authorization: Ensure that the user attempting to access the tenant has the necessary authorizations. You may need to check the roles and permissions assigned to the user.
  Consult System Logs: Review the system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists after verifying the above points, consider reaching out to SAP support for further assistance. They may be able to provide insights based on system logs or configuration settings.
  
  Related Information
  
  SAP Documentation: Refer to the official SAP documentation for your specific version of the software to understand tenant management and configuration.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  System Administration: If you are an administrator, familiarize yourself with the multi-tenancy features and best practices for managing tenants in your SAP environment.
  
  By following these steps, you should be able to identify and resolve the issue related to the DP_SHARED726 error message.