How To Fix DP_SHARED724 - After changing status of tenant &1 expected row count 1 but was &2

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 724

• Message text: After changing status of tenant &1 expected row count 1 but was &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED724 - After changing status of tenant &1 expected row count 1 but was &2 ?

  The SAP error message DP_SHARED724 typically occurs in the context of data processing or data management within SAP systems, particularly when dealing with tenant management or data sharing scenarios. The error indicates a mismatch in the expected number of rows after a status change operation on a tenant.
  Cause:
  The error message "After changing status of tenant &1 expected row count 1 but was &2" suggests that the system expected to find exactly one row in the database related to the tenant identified by &1, but instead found &2 rows. This discrepancy can occur due to several reasons:
  
  Data Integrity Issues: There may be duplicate entries or inconsistencies in the database that lead to more than one row being returned when only one was expected.
  Incorrect Status Change Logic: The logic implemented for changing the status of the tenant may not be correctly handling the data, leading to unexpected results.
  Concurrency Issues: If multiple processes are trying to change the status of the same tenant simultaneously, it could lead to race conditions and unexpected row counts.
  Database Locking: If the database is locked or if there are pending transactions that have not been committed, it may lead to discrepancies in the expected row count.
  
  Solution:
  To resolve the DP_SHARED724 error, you can take the following steps:
  
  
  Check Data Consistency: Verify the database for the tenant in question. Look for duplicate entries or any inconsistencies that might cause the row count to differ from the expected value.
  
  Use SQL queries to check for duplicates or unexpected entries in the relevant tables.
  
  
  
  Review Status Change Logic: Examine the code or logic that handles the status change for the tenant. Ensure that it is correctly implemented and that it properly handles the expected conditions.
  
  
  Transaction Management: Ensure that transactions are being managed correctly. If multiple processes are involved, consider implementing locking mechanisms or using transaction isolation levels to prevent concurrency issues.
  
  
  Database Logs: Check the database logs for any errors or warnings that might provide additional context about the issue.
  
  
  SAP Notes and Support: Search for relevant SAP Notes or patches that might address this specific error. SAP's support portal can provide insights into known issues and their resolutions.
  
  
  Testing: If changes are made to the logic or data, conduct thorough testing in a development or QA environment before applying changes to production.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidance on tenant management and data processing.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in monitoring or managing tenant statuses (e.g., transaction codes related to data management or tenant administration).
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.