How To Fix DP_SHARED722 - Tenant &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 722

• Message text: Tenant &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED722 - Tenant &1 does not exist ?

  The SAP error message DP_SHARED722 indicates that the specified tenant does not exist in the system. This error typically occurs in the context of SAP Landscape Management (LaMa) or when working with multi-tenant environments in SAP systems, such as SAP S/4HANA or SAP Business Technology Platform (BTP).
  Cause:
  
  Incorrect Tenant Name: The tenant name specified in the operation or configuration does not match any existing tenant in the system.
  Tenant Deletion: The tenant may have been deleted or is not properly configured in the system.
  Configuration Issues: There may be issues with the configuration of the system that prevent it from recognizing the tenant.
  Authorization Issues: The user may not have the necessary authorizations to access the specified tenant.
  
  Solution:
  
  Verify Tenant Name: Check the tenant name you are using in your operation. Ensure that it is spelled correctly and matches the existing tenants in the system.
  Check Tenant Existence: Use the appropriate transaction or tool (like SAP LaMa) to list all existing tenants and confirm that the tenant you are trying to access is indeed present.
  Review Configuration: If the tenant should exist, review the configuration settings in your SAP system to ensure that everything is set up correctly.
  Check Authorizations: Ensure that the user executing the operation has the necessary authorizations to access the tenant. You may need to consult with your system administrator to verify this.
  Consult Documentation: Refer to the official SAP documentation or support notes related to your specific SAP version for any additional troubleshooting steps or known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number or keywords in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Logs and Traces: If the issue persists, consider checking system logs or traces for more detailed error information that could help in diagnosing the problem.
  
  If the problem continues after following these steps, it may be necessary to contact SAP Support for further assistance.