How To Fix DP_SHARED718 - Tenant could not be created due to missing app plan.

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 718

• Message text: Tenant could not be created due to missing app plan.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED718 - Tenant could not be created due to missing app plan. ?

  The SAP error message DP_SHARED718 indicates that a tenant could not be created because the required application plan is missing. This error typically occurs in the context of SAP Cloud Platform or SAP Business Technology Platform (BTP) when trying to create a new tenant or instance of an application.
  Cause:
  
  Missing Application Plan: The most common cause of this error is that the application plan that you are trying to use for the tenant creation does not exist or is not available in the service marketplace.
  Service Configuration Issues: There may be issues with the service configuration or the service itself may not be properly set up in your SAP BTP account.
  Insufficient Permissions: The user account attempting to create the tenant may not have the necessary permissions to access the application plans or create new tenants.
  
  Solution:
  
  
  Check Application Plans:
  
  Go to the SAP BTP cockpit and navigate to the service marketplace.
  Verify that the application plan you are trying to use is available and correctly configured.
  If the plan is missing, you may need to contact your SAP administrator or the service provider to ensure that the plan is available.
  
  
  
  Review Service Configuration:
  
  Ensure that the service you are trying to use is properly configured in your SAP BTP account.
  Check if the service is active and that there are no issues with the service instance.
  
  
  
  Permissions:
  
  Verify that your user account has the necessary roles and permissions to create tenants and access the application plans.
  If you lack the required permissions, contact your SAP administrator to grant you the necessary access.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for the specific service you are working with. This documentation may provide additional insights into the required application plans and how to resolve related issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant details about your environment.
  
  
  
  Related Information:
  
  SAP BTP Cockpit: The central place to manage your SAP BTP services and applications.
  Service Marketplace: A section in the SAP BTP cockpit where you can find and manage available services and their plans.
  User Roles and Permissions: Understanding the roles assigned to your user account is crucial for managing services and creating instances.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully create the tenant.