How To Fix DP_SHARED716 - Tenant could not be created due to missing sub domain.

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 716

• Message text: Tenant could not be created due to missing sub domain.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED716 - Tenant could not be created due to missing sub domain. ?

  The SAP error message DP_SHARED716 indicates that a tenant could not be created because a required subdomain is missing. This error typically occurs in the context of SAP Cloud Platform or SAP Business Technology Platform (BTP) when trying to create a new tenant or instance.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Subdomain Configuration: The subdomain that you are trying to use for the new tenant is not configured or does not exist in the system.
  Domain Name Conflicts: There may be conflicts with existing subdomains or domain names that prevent the creation of the new tenant.
  Insufficient Permissions: The user attempting to create the tenant may not have the necessary permissions to create a new subdomain or tenant.
  
  Solution:
  To resolve the DP_SHARED716 error, you can take the following steps:
  
  
  Check Subdomain Configuration:
  
  Ensure that the subdomain you are trying to use is correctly configured in your SAP environment.
  Verify that the subdomain is not already in use by another tenant.
  
  
  
  Create the Subdomain:
  
  If the subdomain does not exist, you may need to create it. This can typically be done through the SAP BTP cockpit or administration console.
  Follow the appropriate steps to add a new subdomain, ensuring that it adheres to any naming conventions or restrictions.
  
  
  
  Review Permissions:
  
  Check the permissions of the user account that is attempting to create the tenant. Ensure that the account has the necessary roles and permissions to create tenants and manage subdomains.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for guidance on tenant creation and subdomain management. This can provide specific instructions and best practices.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide insights specific to your environment and help troubleshoot the issue.
  
  
  
  Related Information:
  
  SAP BTP Cockpit: The central place for managing your SAP BTP services, including tenant and subdomain management.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the DP_SHARED716 error and successfully create the tenant.