How To Fix DP_SHARED714 - Tenant &1 could not be created due to an SQL Exception

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 714

• Message text: Tenant &1 could not be created due to an SQL Exception

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED714 - Tenant &1 could not be created due to an SQL Exception ?

  The SAP error message DP_SHARED714 indicates that there was an issue creating a tenant due to an SQL exception. This error typically occurs in the context of SAP HANA database operations, particularly when dealing with multi-tenant database containers (MDC).
  Causes:
  
  Database Connection Issues: There may be problems with the connection to the database, such as network issues or incorrect connection parameters.
  Insufficient Privileges: The user account attempting to create the tenant may not have the necessary permissions to perform this operation.
  Resource Limitations: The database may be running out of resources (e.g., memory, disk space) that are required to create a new tenant.
  SQL Syntax Errors: There could be an issue with the SQL command being executed, such as syntax errors or invalid parameters.
  Existing Tenant Conflicts: A tenant with the same name may already exist, leading to a conflict during the creation process.
  Database Configuration Issues: There may be misconfigurations in the database settings that prevent tenant creation.
  
  Solutions:
  
  Check Database Logs: Review the database logs for more detailed error messages that can provide insight into the SQL exception.
  Verify User Privileges: Ensure that the user account has the necessary privileges to create a tenant. This may involve granting additional roles or permissions.
  Resource Monitoring: Check the database resource usage (CPU, memory, disk space) to ensure that there are sufficient resources available for creating a new tenant.
  Correct SQL Command: If you are manually executing SQL commands, double-check the syntax and parameters to ensure they are correct.
  Check for Existing Tenants: Use SQL queries to check if a tenant with the same name already exists and, if necessary, choose a different name.
  Database Configuration Review: Review the database configuration settings to ensure they are set up correctly for multi-tenant operations.
  
  Related Information:
  
  SAP HANA Documentation: Refer to the official SAP HANA documentation for guidelines on managing multi-tenant database containers and troubleshooting common issues.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues and solutions.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with detailed logs and error messages for a more accurate diagnosis.