How To Fix DP_SHARED713 - Tenant Identifier already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 713

• Message text: Tenant Identifier already exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED713 - Tenant Identifier already exists ?

  The SAP error message DP_SHARED713: Tenant Identifier already exists typically occurs in the context of SAP Data Provisioning or when working with SAP HANA, particularly when trying to create a new tenant database or when managing multi-tenant environments. This error indicates that the tenant identifier you are trying to use is already in use by another tenant.
  Cause:
  
  Duplicate Tenant Identifier: The most common cause of this error is that the tenant identifier you are trying to create or register already exists in the system. Each tenant must have a unique identifier.
  Configuration Issues: There may be configuration issues in the system that are causing the tenant identifiers to overlap or not be recognized correctly.
  Incomplete Cleanup: If a previous tenant was deleted but not completely cleaned up from the system, it may still be holding onto the identifier.
  
  Solution:
  
  Check Existing Tenants: Verify the list of existing tenants in your SAP HANA system. You can do this by querying the system catalog or using the SAP HANA Studio or HANA Cockpit to see if the tenant identifier is already in use.
  SELECT * FROM M_TENANTS;
  
  Choose a Unique Identifier: If the identifier is already in use, you will need to choose a different, unique tenant identifier for your new tenant.
  Delete or Rename Existing Tenant: If you find that the tenant identifier is not in use but still causing issues, you may need to delete or rename the existing tenant. Ensure that you have backups and that you understand the implications of deleting a tenant.
  Check for Orphaned Entries: If you suspect that there are orphaned entries in the system, you may need to perform a cleanup to remove any remnants of previously deleted tenants.
  Consult Documentation: Refer to the official SAP documentation for your specific version of SAP HANA or Data Provisioning for any additional steps or considerations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to tenant management in your version of SAP HANA.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP Support for further assistance.