How To Fix DP_SHARED558 - Card data in request does not match with card data in authorization

DP_SHARED558 - Overview

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 558

• Message text: Card data in request does not match with card data in authorization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED558 - Card data in request does not match with card data in authorization ?

  The SAP error message DP_SHARED558 indicates that there is a mismatch between the card data provided in a request and the card data that is stored in the authorization system. This error typically occurs in scenarios involving payment processing, where the card details submitted for a transaction do not match the details that were previously authorized.
  Causes:
  
  Data Entry Errors: The card number, expiration date, or CVV code may have been entered incorrectly.
  Card Changes: The cardholder may have changed their card (e.g., received a new card with a different number) but the old card details are still being used in the system.
  Authorization Issues: The authorization data may not have been updated correctly in the system after a transaction or a card update.
  System Integration Issues: If there are multiple systems involved (e.g., a payment gateway and SAP), there may be synchronization issues leading to mismatched data.
  Expired Card: The card may have expired, and