How To Fix DP_SHARED557 - Amount and/or currency in request does not match values in persistency

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 557

• Message text: Amount and/or currency in request does not match values in persistency

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED557 - Amount and/or currency in request does not match values in persistency ?

  The SAP error message DP_SHARED557 indicates that there is a mismatch between the amount and/or currency in the request and the values stored in the system's persistency layer. This error typically occurs in the context of SAP applications that deal with financial transactions, such as SAP S/4HANA or SAP ERP, particularly in modules like SAP Controlling (CO) or SAP Financial Accounting (FI).
  Causes:
  
  Data Inconsistency: The amount or currency in the request may have been altered or is inconsistent with what is stored in the database.
  Currency Conversion Issues: If there are currency conversion settings or exchange rates that have changed since the original transaction was recorded, this could lead to discrepancies.
  User Input Errors: Manual entry errors when inputting amounts or currencies can lead to mismatches.
  System Updates or Changes: Changes in configuration, such as updates to currency settings or financial rules, may cause existing data to become inconsistent with new rules.
  Parallel Processing: If multiple processes are trying to update the same data simultaneously, it can lead to conflicts and mismatches.
  
  Solutions:
  
  Verify Input Data: Check the amounts and currencies being submitted in the request against the values stored in the database. Ensure that they match.
  Check Currency Settings: Review the currency settings and exchange rates in the system to ensure they are correct and up to date.
  Reprocess the Request: If the error occurred due to a temporary issue, try reprocessing the request after confirming that all data is correct.
  Review Transaction Logs: Look at the transaction logs to identify any changes that may have occurred that could lead to this inconsistency.
  Consult with Technical Support: If the issue persists, it may be necessary to consult with SAP support or your internal technical team to investigate further and resolve any underlying issues.
  Data Consistency Checks: Run data consistency checks or reports to identify and rectify any discrepancies in the database.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), or ST22 (Dump Analysis).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific guidance or patches to resolve known issues.
  Documentation: Review SAP documentation for the specific module you are working with to understand how amounts and currencies are handled and any specific configurations that may affect them.
  
  By following these steps, you should be able to identify the cause of the DP_SHARED557 error and implement a solution to resolve it.