How To Fix DP_SHARED550 - Command failed when getting a token for a card

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 550

• Message text: Command failed when getting a token for a card

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED550 - Command failed when getting a token for a card ?

  The SAP error message DP_SHARED550 typically indicates that there was a failure in obtaining a token for a card, which is often related to issues in the Digital Payment (DP) or payment processing module within SAP. This error can arise due to various reasons, including configuration issues, connectivity problems, or issues with the payment service provider.
  Possible Causes:
  
  
  Configuration Issues: Incorrect settings in the payment processing configuration can lead to token retrieval failures.
  Network Connectivity: Problems with network connectivity between SAP and the payment service provider can prevent successful token retrieval.
  Service Provider Issues: The payment service provider may be experiencing downtime or issues that affect token generation.
  Authorization Issues: The credentials used to connect to the payment service may be incorrect or have insufficient permissions.
  Expired Tokens: If the token being requested has expired or is invalid, the request may fail.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the payment processing module in SAP. Ensure that