How To Fix DP_SHARED537 - Authorization could not be found for charge request

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 537

• Message text: Authorization could not be found for charge request

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED537 - Authorization could not be found for charge request ?

  The SAP error message DP_SHARED537 indicates that there is an issue with authorization related to a charge request in the SAP system. This error typically arises when a user attempts to perform an action that requires specific authorizations, but those authorizations are not available or properly configured in the system.
  Cause:
  
  Missing Authorizations: The user does not have the necessary authorizations assigned to their user profile to perform the charge request.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or action.
  Authorization Objects: The relevant authorization objects may not be properly defined or assigned in the user’s profile.
  User Status: The user might be in a status that restricts certain actions, such as being locked or inactive.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to analyze the authorization check. This will show which authorization object failed and why.
  Review the user’s roles and authorizations in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Assign Missing Authorizations:
  
  If the required authorizations are missing, you may need to assign the appropriate roles to the user. This can be done by a system administrator or someone with the necessary permissions.
  Ensure that the roles include the necessary authorization objects related to charge requests.
  
  
  
  Review Role Configuration:
  
  Check the configuration of the roles in PFCG to ensure that they are set up correctly and include all necessary authorizations.
  If needed, modify the roles to include the missing authorizations.
  
  
  
  Consult with Security Team:
  
  If you are not able to resolve the issue, consult with your SAP security team or administrator. They can provide insights into the authorization setup and help troubleshoot the issue.
  
  
  
  Testing:
  
  After making changes to the user’s authorizations or roles, have the user log out and log back in to ensure that the changes take effect.
  Test the charge request again to confirm that the issue has been resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the specific authorization objects related to charge requests in your SAP environment. This can vary based on the configuration and modules in use.
  Documentation: Refer to SAP documentation or help resources for detailed information on authorization management and troubleshooting authorization issues.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the DP_SHARED537 error message.