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Message type: E = Error
Message class: DP_SHARED - SAP digital payments add-on shared error messages
Message number: 536
Message text: Amount and/or currency &1 &2 do not match
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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DP_SHARED536
- Amount and/or currency &1 &2 do not match ?The SAP error message DP_SHARED536 indicates a mismatch between the amount and/or currency in a transaction. This error typically occurs in the context of financial transactions, such as when processing invoices, payments, or other financial documents. Here’s a breakdown of the cause, potential solutions, and related information:
Cause:
- Currency Mismatch: The currency specified in the transaction does not match the currency expected by the system or the currency of the associated master data (e.g., vendor, customer).
- Amount Discrepancy: The amount entered in the transaction does not match the expected amount based on the currency conversion rates or the amounts in related documents.
- Configuration Issues: There may be configuration settings in the SAP system that are not aligned, such as currency settings in the company code or controlling area.
- Data Entry Errors: Manual entry errors can lead to discrepancies in amounts or currencies.
Solution:
Verify Currency and Amount:
- Check the currency and amount entered in the transaction. Ensure they match the expected values.
- If applicable, verify the currency conversion rates to ensure they are up to date.
Check Master Data:
- Review the master data for the relevant vendor, customer, or account to ensure that the currency settings are correct.
- Ensure that the currency in the master data matches the currency used in the transaction.
Review Configuration Settings:
- Check the configuration settings in the SAP system related to currencies, such as the company code settings and currency types.
- Ensure that the currency settings are consistent across all relevant configurations.
Consult Documentation:
- Refer to SAP documentation or help resources for specific guidance on the error message and its context.
Contact Support:
- If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
By following these steps, you should be able to identify and resolve the issue causing the DP_SHARED536 error message in SAP.
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