How To Fix DP_SHARED539 - Merchant missing in cancel authorization request

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 539

• Message text: Merchant missing in cancel authorization request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED539 - Merchant missing in cancel authorization request ?

  The SAP error message DP_SHARED539 indicates that there is a missing merchant in a cancel authorization request. This error typically occurs in the context of payment processing, particularly when dealing with payment authorizations and cancellations in SAP systems that integrate with payment service providers.
  
  Cause:
  The error can arise due to several reasons:
  
  
  Configuration Issues: The merchant ID may not be properly configured in the SAP system or in the payment service provider's settings.
  Missing Data: The request to cancel the authorization may not include the necessary merchant information, which is required for the payment service provider to process the request.
  Integration Problems: There may be issues with the integration between SAP and the payment service provider, leading to missing or incorrect data being sent in the request.
  Incorrect Request Format: The format of the cancel authorization request may not conform to the expected structure, leading to the omission of the merchant ID.
  
  
  Solution:
  To resolve the DP_SHARED539