How To Fix DP_SHARED404 - Destruction of data failed during retrieving Paypal JWT

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 404

• Message text: Destruction of data failed during retrieving Paypal JWT

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED404 - Destruction of data failed during retrieving Paypal JWT ?

  The SAP error message DP_SHARED404 indicating "Destruction of data failed during retrieving Paypal JWT" typically relates to issues with the integration between SAP and PayPal, particularly when handling JSON Web Tokens (JWT) for authentication or data retrieval.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the SAP system for the PayPal integration can lead to failures in retrieving the JWT.
  Network Issues: Connectivity problems between the SAP system and PayPal's servers can prevent successful data retrieval.
  Expired or Invalid Credentials: If the credentials used to authenticate with PayPal are expired or invalid, the JWT retrieval will fail.
  Data Handling Errors: Issues in the data handling or processing logic within the SAP application can lead to failures in managing the JWT.
  API Changes: Changes in the PayPal API or the way JWTs are handled may not be reflected in the SAP system, leading to compatibility issues.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the PayPal integration in SAP. Ensure that all necessary parameters (like client ID, secret, and endpoint URLs) are correctly set.
  Validate Credentials: Ensure that the credentials used for the PayPal API are valid and have not expired. If necessary, regenerate the credentials in the PayPal developer portal.
  Network Connectivity: Test the network connection between the SAP system and PayPal. Ensure that there are no firewall or proxy issues blocking the requests.
  Error Logs: Check the SAP application logs for more detailed error messages that can provide insights into what went wrong during the JWT retrieval process.
  Update API Integration: If there have been recent changes to the PayPal API, ensure that the SAP integration is updated accordingly to handle any new requirements or changes in the API.
  Consult Documentation: Refer to both SAP and PayPal documentation for any specific requirements or troubleshooting steps related to JWT retrieval.
  
  Related Information:
  
  SAP Notes: Check SAP's support portal for any relevant notes or patches that address this specific error or related issues.
  PayPal Developer Documentation: Review the PayPal API documentation for information on JWT authentication and any recent changes that may affect your integration.
  Community Forums: Engage with SAP community forums or PayPal developer forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support or PayPal support for further assistance.