How To Fix DP_SHARED403 - Unable to get new Paypal JWT

DP_SHARED403 - Overview

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 403

• Message text: Unable to get new Paypal JWT

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED403 - Unable to get new Paypal JWT ?

  The SAP error message DP_SHARED403 Unable to get new Paypal JWT typically indicates an issue with the integration between SAP and PayPal, specifically related to the retrieval of a JSON Web Token (JWT) for authentication. This error can arise due to several reasons, including configuration issues, expired credentials, or connectivity problems.
  Causes:
  
  Expired or Invalid Credentials: The client ID or secret used to generate the JWT may be incorrect or expired.
  
  Configuration Issues: The PayPal integration settings in SAP may not be configured correctly, leading to authentication failures.
  Network Issues: There may be connectivity problems between the SAP system and PayPal's servers.
  API Changes: PayPal may have updated their API, and the current implementation in SAP may not be compatible with the new changes.
  Permissions: The account used may not have the necessary permissions to generate a JWT.
  
  Solutions:
  
  
  Check Credentials:
  
  Verify that the client ID and secret used for the PayPal integration are correct and have not expired.