How To Fix DP_SHARED358 - Could not create Soap message for Paymetric

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 358

• Message text: Could not create Soap message for Paymetric

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED358 - Could not create Soap message for Paymetric ?

  The SAP error message DP_SHARED358 indicates that there was an issue creating a SOAP message for Paymetric, which is often used for payment processing in SAP environments. This error can arise due to various reasons, including configuration issues, network problems, or data inconsistencies.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the Paymetric configuration within SAP can lead to SOAP message creation failures.
  Network Connectivity: If there are network issues between the SAP system and the Paymetric service, the SOAP message may not be sent or received properly.
  Data Issues: Missing or incorrect data in the transaction that is being processed can prevent the SOAP message from being created.
  Service Availability: The Paymetric service may be down or unavailable, leading to failures in message creation.
  Version Mismatch: Incompatibility between the SAP version and the Paymetric service version can also cause issues.
  
  Solutions:
  
  Check Configuration: Review the Paymetric configuration settings in SAP. Ensure that all required fields are correctly filled and that the service endpoint is correctly specified.
  Network Troubleshooting: Verify network connectivity between the SAP system and the Paymetric service. Check for firewalls, proxies, or other network devices that may be blocking the connection.
  Data Validation: Ensure that all required data for the transaction is present and correctly formatted. Validate the data being sent to Paymetric.
  Service Status: Check the status of the Paymetric service. If it is down, you may need to wait until it is back online or contact Paymetric support for assistance.
  Logs and Traces: Review the application logs and traces in SAP for more detailed error messages that can provide additional context about the failure.
  Consult Documentation: Refer to the SAP and Paymetric documentation for any specific requirements or troubleshooting steps related to SOAP message creation.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the DP_SHARED358 error.
  Paymetric Support: If the issue persists, consider reaching out to Paymetric support for assistance, as they may have specific insights into the error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing these areas, you should be able to identify and resolve the cause of the DP_SHARED358 error.