How To Fix DP_SHARED356 - Authorization reference is missing in header. Paymetric will return an er

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 356

• Message text: Authorization reference is missing in header. Paymetric will return an er

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED356 - Authorization reference is missing in header. Paymetric will return an er ?

  The SAP error message DP_SHARED356 indicates that there is a missing authorization reference in the header of a document or transaction. This error typically occurs in the context of payment processing, especially when integrating with third-party payment solutions like Paymetric.
  Cause:
  
  Missing Authorization Reference: The error suggests that the required authorization reference, which is necessary for processing payments, is not included in the header of the transaction.
  Configuration Issues: There may be a misconfiguration in the integration settings between SAP and Paymetric, leading to the omission of necessary fields.
  Data Entry Errors: If the transaction is being manually entered, there may be a mistake in the data entry process that results in missing information.
  Version Compatibility: There could be compatibility issues between the versions of SAP and Paymetric being used.
  
  Solution:
  
  Check Configuration: Review the integration settings between SAP and Paymetric to ensure that all required fields, including the authorization reference, are correctly configured.
  Validate Data Entry: If the transaction is being entered manually, double-check the data to ensure that all required fields are filled out correctly.
  Update Software: Ensure that both SAP and Paymetric are updated to the latest versions to avoid compatibility issues.
  Consult Documentation: Refer to the integration documentation for both SAP and Paymetric to ensure that all necessary parameters are being passed correctly.
  Contact Support: If the issue persists, consider reaching out to SAP support or Paymetric support for further assistance. They may provide insights specific to your configuration or environment.
  
  Related Information:
  
  Integration Documentation: Review the integration guide provided by Paymetric for SAP to understand the required fields and configurations.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Logs: Analyze transaction logs to identify any patterns or specific conditions under which the error occurs.
  User Permissions: Ensure that the user executing the transaction has the necessary permissions to access and process payment transactions.
  
  By addressing the missing authorization reference and ensuring proper configuration, you should be able to resolve the DP_SHARED356 error.