How To Fix DP_SHARED357 - Could not set credentials

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 357

• Message text: Could not set credentials

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED357 - Could not set credentials ?

  The SAP error message DP_SHARED357: Could not set credentials typically occurs in the context of SAP Data Services or SAP BusinessObjects when there is an issue with the authentication credentials used to connect to a data source or service. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Invalid Credentials: The username or password provided for the data source may be incorrect.
  Expired Credentials: The credentials may have expired or been changed without updating the configuration in SAP.
  Connection Issues: There may be network issues preventing the application from reaching the data source.
  Configuration Errors: The connection settings in the Data Services or BusinessObjects configuration may be incorrect.
  Insufficient Permissions: The user account may not have the necessary permissions to access the data source.
  Service Account Issues: If a service account is used, it may be locked or disabled.
  
  Solutions:
  
  Verify Credentials: Check the username and password for the data source and ensure they are correct.
  Update Credentials: If the credentials have changed, update them in the relevant configuration settings in SAP Data Services or BusinessObjects.
  Test Connection: Use the connection test feature in the Data Services or BusinessObjects to verify that the connection can be established successfully.
  Check Network Connectivity: Ensure that there are no network issues preventing access to the data source.
  Review Permissions: Confirm that the user account has the necessary permissions to access the data source.
  Check Service Account Status: If using a service account, ensure it is active and not locked or disabled.
  Review Logs: Check the application logs for more detailed error messages that may provide additional context for the issue.
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for Data Services or BusinessObjects for specific guidance on configuring connections and handling authentication.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the DP_SHARED357 error in your SAP environment.