How To Fix DP_SHARED228 - PostConnectionCommand timed out

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 228

• Message text: PostConnectionCommand timed out

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED228 - PostConnectionCommand timed out ?

  The SAP error message DP_SHARED228: PostConnectionCommand timed out typically occurs in the context of SAP Data Services or SAP Data Intelligence when a command or operation takes longer than expected to complete, leading to a timeout. This can happen for various reasons, including network issues, resource constraints, or configuration problems.
  Causes:
  
  Network Latency: High latency or unstable network connections can cause delays in command execution.
  Resource Constraints: Insufficient system resources (CPU, memory, disk I/O) on the server where the SAP Data Services or Data Intelligence is running can lead to timeouts.
  Long-running Queries: If the command involves executing a long-running query or operation, it may exceed the timeout threshold.
  Configuration Issues: Incorrect timeout settings in the configuration files or parameters can lead to premature timeouts.
  Database Performance: Slow performance of the underlying database can also contribute to this issue.
  
  Solutions:
  
  Increase Timeout Settings: Check the configuration settings for timeout values and consider increasing them. This can often be done in the Data Services or Data Intelligence configuration files.
  Optimize Queries: Review and optimize any queries or commands that are taking too long to execute. Ensure that they are efficient and properly indexed.
  Check System Resources: Monitor the system resources (CPU, memory, disk usage) to ensure that the server has adequate resources to handle the workload. Consider scaling up resources if necessary.
  Network Diagnostics: Perform network diagnostics to identify any issues with connectivity or latency. Ensure that the network is stable and has sufficient bandwidth.
  Review Logs: Check the logs for any additional error messages or warnings that may provide more context about the timeout. This can help in diagnosing the root cause.
  Database Tuning: If the issue is related to database performance, consider tuning the database or consulting with a database administrator to improve performance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the official SAP documentation for Data Services or Data Intelligence for guidance on configuration and performance tuning.
  Community Forums: Engage with the SAP community forums or support channels to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.