How To Fix DP_SHARED226 - RetrieveCardCommand timed out

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 226

• Message text: RetrieveCardCommand timed out

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED226 - RetrieveCardCommand timed out ?

  The SAP error message DP_SHARED226: RetrieveCardCommand timed out typically indicates that a request to retrieve a card (or a specific piece of data) from the SAP system has taken too long to process, resulting in a timeout. This can occur in various SAP applications, particularly those that involve data retrieval from databases or external systems.
  Causes:
  
  Network Issues: Slow or unstable network connections can lead to timeouts when the system is trying to retrieve data.
  Database Performance: If the database is under heavy load or if there are performance issues (e.g., long-running queries), it can cause delays in data retrieval.
  Configuration Settings: Timeout settings in the application or database may be set too low, causing premature timeouts.
  Large Data Volume: Retrieving a large volume of data or complex queries can take longer than expected, leading to timeouts.
  Locks or Deadlocks: If the data being accessed is locked by another process, it can cause delays in retrieval.
  Application Bugs: There may be bugs in the application code that lead to inefficient data retrieval processes.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection is stable and has sufficient bandwidth.
  Optimize Database Performance:
  
  Analyze and optimize slow-running queries.
  Ensure that the database is properly indexed.
  Monitor database performance and resource usage.
  
  
  Increase Timeout Settings: If appropriate, consider increasing the timeout settings in the application or database configuration.
  Limit Data Volume: If possible, limit the amount of data being retrieved in a single request. Use pagination or filters to reduce the load.
  Check for Locks: Investigate if there are any locks or deadlocks in the database that might be causing delays.
  Review Application Code: If you have access to the application code, review it for any inefficiencies or bugs that could be causing delays in data retrieval.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that address this specific error.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on the specific context of your system.
  Monitoring Tools: Utilize monitoring tools to track performance metrics and identify bottlenecks in the system.
  Documentation: Review the documentation for the specific SAP module or application you are using to understand any specific configurations or best practices.
  
  By addressing the underlying causes and implementing the suggested solutions, you can mitigate the occurrence of the DP_SHARED226 timeout error in your SAP environment.