How To Fix DP_SHARED216 - Maximum number of attempts exceeded

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 216

• Message text: Maximum number of attempts exceeded

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED216 - Maximum number of attempts exceeded ?

  The SAP error message DP_SHARED216: Maximum number of attempts exceeded typically occurs in the context of SAP's Demand Planning (DP) or similar applications where there are attempts to access or process data, and the system has a limit on the number of retries or attempts allowed.
  Cause:
  
  Data Locking Issues: The error may arise if there are multiple processes trying to access the same data simultaneously, leading to locking issues.
  Configuration Limits: The system may have a predefined limit on the number of attempts for certain operations, and if this limit is exceeded, the error is triggered.
  Network Issues: Temporary network issues or timeouts can cause processes to fail and retry, eventually exceeding the maximum allowed attempts.
  Resource Constraints: Insufficient system resources (like memory or processing power) can lead to failures in processing requests, causing retries to exceed the limit.
  Incorrect Settings: Misconfiguration in the planning area or other related settings can lead to repeated failures.
  
  Solution:
  
  Check for Locks: Investigate if there are any locks on the data being accessed. You can use transaction codes like SM12 to check for locks and release them if necessary.
  Review Configuration: Check the configuration settings related to the maximum number of attempts. This can often be adjusted in the system settings or configuration tables.
  Monitor System Resources: Ensure that the system has adequate resources (CPU, memory, etc.) to handle the processes. If necessary, optimize the system or increase resources.
  Network Stability: Ensure that the network connection is stable and that there are no intermittent issues causing timeouts.
  Error Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into what is causing the failures.
  Retry Logic: If applicable, implement or adjust the retry logic in your processes to handle transient errors more gracefully.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of your SAP system for any known issues or patches that may address this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or recommendations related to the DP_SHARED216 error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  System Monitoring: Utilize SAP's monitoring tools to keep an eye on system performance and identify potential bottlenecks.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.