How To Fix DP_SHARED215 - Amount to capture is greater than authorized amount

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 215

• Message text: Amount to capture is greater than authorized amount

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED215 - Amount to capture is greater than authorized amount ?

  The SAP error message DP_SHARED215, which states "Amount to capture is greater than authorized amount," typically occurs in the context of payment processing or financial transactions within the SAP system. This error indicates that the amount you are trying to capture (e.g., during a payment or billing process) exceeds the amount that has been authorized for that transaction.
  Cause:
  
  
  Authorization Limit Exceeded: The amount you are attempting to capture is higher than what was previously authorized. This can happen if:
  
  The authorization was for a specific amount, and you are trying to capture more than that.
  There was a mistake in the amount entered during the capture process.
  
  
  
  Transaction Configuration: There may be settings in the payment processing configuration that limit the amount that can be captured based on the authorization.
  
  
  Timing Issues: If there are delays or discrepancies in the authorization process, it may lead to this error when trying to capture the funds.
  
  
  Solution:
  
  
  Verify Authorized Amount: Check the original authorization details to confirm the authorized amount. Ensure that the amount you are trying to capture does not exceed this limit.
  
  
  Adjust Capture Amount: If the capture amount is indeed higher than the authorized amount, adjust it to match or be less than the authorized amount.
  
  
  Reauthorize if Necessary: If you need to capture a higher amount, you may need to reauthorize the transaction for the new amount. This typically involves going through the authorization process again.
  
  
  Check Configuration Settings: Review the payment processing configuration in SAP to ensure that the settings align with your business requirements. This may involve consulting with your SAP administrator or financial team.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to your version of SAP and the payment processing module you are using.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing, such as F110 (Automatic Payment Transactions) or FBZP (Payment Program Configuration).
  User Roles and Permissions: Ensure that the user attempting the capture has the necessary permissions to perform the transaction.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with SAP's customer support for further assistance.