How To Fix DP_SHARED196 - xternal payment reauthorization is not supported by &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DP_SHARED - SAP digital payments add-on shared error messages

  • Message number: 196

  • Message text: xternal payment reauthorization is not supported by &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message DP_SHARED196 - xternal payment reauthorization is not supported by &1 ?

    The SAP error message DP_SHARED196 indicates that external payment reauthorization is not supported for the specified entity (denoted by &1). This error typically arises in the context of payment processing, particularly when dealing with external payment methods or systems.

    Cause:

    The error can occur due to several reasons:

    1. Unsupported Payment Method: The payment method being used does not support reauthorization. Some payment methods may only allow for initial authorizations and not subsequent reauthorizations.
    2. Configuration Issues: The system may not be configured correctly to handle reauthorizations for the specified payment method or entity.
    3. Integration Limitations: If the payment processing is integrated with an external system, that system may not support reauthorization for the transaction type being processed.

    Solution:

    To resolve the error, consider the following steps:

    1. Check Payment Method: Verify that the payment method you are using supports reauthorization. If it does not, you may need to use a different payment method that allows for this functionality.

    2. Review Configuration:

      • Check the configuration settings in SAP related to payment processing. Ensure that the payment method is correctly set up to allow for reauthorization if applicable.
      • Look into the settings for the specific entity (e.g., customer, vendor) to ensure they are configured to handle reauthorizations.
    3. Consult Documentation: Review SAP documentation or help resources related to payment processing and reauthorization to understand the limitations and requirements.

    4. Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for assistance. They may have more insights into the specific configuration or integration issues that could be causing the error.

    5. Testing: If changes are made to the configuration or payment method, conduct thorough testing to ensure that the issue is resolved and that reauthorization works as expected.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on payment reauthorization.
    • Transaction Codes: Familiarize yourself with transaction codes related to payment processing in SAP, such as F110 (Automatic Payment Transactions) or FBZP (Maintain Payment Program).
    • Payment Processing Documentation: Review SAP's official documentation on payment processing, which may provide insights into supported payment methods and their capabilities.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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