How To Fix DP_SHARED197 - Get token for authorization is not supported by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 197

• Message text: Get token for authorization is not supported by &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED197 - Get token for authorization is not supported by &1 ?

  The SAP error message DP_SHARED197 with the description "Get token for authorization is not supported by &1" typically indicates an issue related to authorization tokens in the context of SAP Data Provisioning or related services. This error can occur when the system is trying to retrieve an authorization token from a source that does not support this functionality.
  Causes:
  
  Unsupported Source System: The source system you are trying to connect to may not support token-based authentication.
  Configuration Issues: There may be misconfigurations in the connection settings or the source system's capabilities.
  Version Compatibility: The version of the SAP system or the connector being used may not support token retrieval.
  Network Issues: There could be network-related issues preventing the connection to the source system.
  
  Solutions:
  
  Check Source System Compatibility: Verify that the source system you are trying to connect to supports token-based authentication. If it does not, you may need to use a different authentication method.
  Review Configuration Settings: Ensure that the connection settings in your SAP system are correctly configured. This includes checking the connection type, authentication method, and any relevant parameters.
  Update Software: If you are using an older version of SAP or the connector, consider updating to a newer version that supports token-based authentication.
  Consult Documentation: Refer to the official SAP documentation for the specific version you are using to understand the supported authentication methods and configurations.
  Network Troubleshooting: Check for any network issues that might be affecting the connection to the source system. This includes firewall settings, proxy configurations, and network availability.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide additional context about the failure.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.