How To Fix DP_SHARED194 - Credit card preauthorization with negative amount is not supported by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 194

• Message text: Credit card preauthorization with negative amount is not supported by &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED194 - Credit card preauthorization with negative amount is not supported by &1 ?

  The SAP error message DP_SHARED194 indicates that there is an issue with a credit card preauthorization attempt where a negative amount is being processed. This error typically arises in scenarios involving payment processing, particularly when dealing with credit card transactions in SAP systems.
  Cause:
  The primary cause of this error is that the system is trying to perform a preauthorization for a credit card transaction with a negative amount. Preauthorization is meant to reserve a certain amount on a credit card, and negative amounts do not make sense in this context. This could happen due to:
  
  Incorrect Configuration: The payment processing configuration may not be set up correctly, leading to attempts to authorize negative amounts.
  Data Entry Error: A user may have mistakenly entered a negative amount during the transaction process.
  System Bug: There could be a bug in the application logic that incorrectly calculates or processes amounts.
  
  Solution:
  To resolve the DP_SHARED194 error, consider the following steps:
  
  
  Check Transaction Amount: Verify the amount being processed for preauthorization. Ensure that it is a positive value. If a negative amount is being sent, correct it in the transaction data.
  
  
  Review Configuration: Check the configuration settings related to payment processing in your SAP system. Ensure that the settings do not allow for negative amounts in preauthorization scenarios.
  
  
  Debugging: If the issue persists, you may need to debug the transaction to identify where the negative amount is being generated. This may involve looking at the code or configuration that handles payment processing.
  
  
  Consult Documentation: Review SAP documentation or notes related to payment processing and credit card transactions to ensure compliance with best practices.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may have additional insights or patches available for known issues.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on handling credit card transactions.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing in SAP, such as F110 for automatic payment transactions.
  User Training: Ensure that users involved in payment processing are trained to avoid data entry errors that could lead to negative amounts.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to prevent it from occurring in the future.