How To Fix DP_SHARED193 - Credit card preauthorization is not supported by &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DP_SHARED - SAP digital payments add-on shared error messages

  • Message number: 193

  • Message text: Credit card preauthorization is not supported by &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message DP_SHARED193 - Credit card preauthorization is not supported by &1 ?

    The SAP error message DP_SHARED193 indicates that a credit card preauthorization is not supported by the specified payment method (denoted by &1). This error typically arises in the context of SAP's payment processing, particularly when dealing with credit card transactions.

    Cause:

    1. Unsupported Payment Method: The payment method you are trying to use does not support preauthorization. This could be due to configuration settings in the SAP system or limitations of the payment gateway being used.
    2. Configuration Issues: The payment method may not be properly configured in the SAP system to allow for preauthorization.
    3. Transaction Type: The type of transaction being processed may not be compatible with preauthorization for the selected payment method.

    Solution:

    1. Check Payment Method Configuration:

      • Go to the configuration settings for payment methods in your SAP system.
      • Ensure that the payment method you are using is configured to support preauthorization.
      • If necessary, consult with your SAP administrator or financial team to verify the settings.
    2. Use a Different Payment Method:

      • If the current payment method does not support preauthorization, consider using an alternative payment method that does.
      • Review the list of available payment methods and their capabilities.
    3. Consult Documentation:

      • Review SAP documentation or help resources related to payment processing and credit card transactions to understand the limitations and requirements for preauthorization.
    4. Contact Support:

      • If you are unable to resolve the issue through configuration changes, consider reaching out to SAP support or your payment gateway provider for assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates regarding payment method configurations.
    • Payment Gateway Documentation: Review the documentation for the payment gateway you are using to understand its capabilities and limitations regarding preauthorization.
    • Transaction Logs: Analyze transaction logs for additional context on the error, which may help in troubleshooting.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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