How To Fix DP_SHARED191 - Get token for payment card authorization is not supported by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 191

• Message text: Get token for payment card authorization is not supported by &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED191 - Get token for payment card authorization is not supported by &1 ?

  The SAP error message DP_SHARED191 indicates that there is an issue with obtaining a token for payment card authorization. This error typically arises in the context of payment processing, particularly when integrating with payment service providers (PSPs) or payment gateways.
  Cause:
  The error message DP_SHARED191 can be caused by several factors, including:
  
  Unsupported Payment Method: The payment card or method being used may not be supported by the payment gateway or service provider.
  Configuration Issues: There may be misconfigurations in the payment processing settings within SAP, such as incorrect API endpoints or credentials.
  Tokenization Not Supported: The payment service provider may not support tokenization for the specific type of transaction or card being used.
  Version Compatibility: The version of the SAP system or the payment module may not be compatible with the features being requested.
  
  Solution:
  To resolve the DP_SHARED191 error, consider the following steps:
  
  
  Check Payment Method Support: Verify that the payment method being used is supported by the payment service provider. Consult the provider's documentation for a list of supported payment methods.
  
  
  Review Configuration Settings: 
  
  Ensure that the payment processing configuration in SAP is set up correctly. This includes checking API keys, endpoints, and any other relevant settings.
  Make sure that the payment gateway settings in SAP are correctly configured to handle tokenization if that feature is required.
  
  
  
  Consult Payment Service Provider: Reach out to the payment service provider to confirm whether tokenization is supported for the specific transaction type and card. They may provide additional insights or updates regarding their services.
  
  
  Update SAP System: If the issue is related to version compatibility, consider updating your SAP system or the payment module to the latest version that supports the required features.
  
  
  Error Logs and Debugging: Check the SAP error logs for more detailed information about the error. This can provide additional context that may help in troubleshooting the issue.
  
  
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may have specific patches or solutions for known issues related to payment processing.
  
  
  Related Information:
  
  Documentation: Review the SAP documentation related to payment processing and integration with payment gateways for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered and resolved the same error.
  Payment Gateway Documentation: Consult the documentation of the payment gateway being used for specific requirements and limitations regarding tokenization and payment processing.
  
  By following these steps, you should be able to identify the root cause of the DP_SHARED191 error and implement a suitable solution.