How To Fix DP_SHARED190 - Get token for payment card is not supported by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 190

• Message text: Get token for payment card is not supported by &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED190 - Get token for payment card is not supported by &1 ?

  The SAP error message DP_SHARED190 indicates that there is an issue with obtaining a token for a payment card, and it is not supported by the specified payment service provider or configuration. This error typically arises in the context of payment processing within SAP systems, particularly when dealing with payment card transactions.
  Cause:
  
  Unsupported Payment Method: The payment card type being used may not be supported by the payment gateway or service provider configured in your SAP system.
  Configuration Issues: There may be misconfigurations in the payment processing settings, such as incorrect API keys, endpoints, or settings related to the payment service provider.
  Version Compatibility: The version of the payment service or the SAP system may not support the tokenization feature for the specific payment card type.
  Network Issues: Temporary network issues or downtime of the payment service provider can also lead to this error.
  
  Solution:
  
  Check Payment Card Type: Verify that the payment card type being used (e.g., Visa, MasterCard, etc.) is supported by the payment service provider.
  Review Configuration: Go through the configuration settings for the payment service provider in your SAP system. Ensure that all necessary parameters (like API keys, endpoints, etc.) are correctly set up.
  Update Software: Ensure that both the SAP system and the payment service provider's software are up to date. Check for any patches or updates that may address compatibility issues.
  Consult Documentation: Refer to the documentation of the payment service provider to confirm that the tokenization feature is supported and to understand any specific requirements.
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team of the payment service provider for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message.
  Payment Service Provider Documentation: Review the documentation provided by the payment service provider for specific details on supported card types and tokenization processes.
  Transaction Logs: Analyze transaction logs in SAP to gather more context about the error and identify any patterns or specific conditions under which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the DP_SHARED190 error message in your SAP system.