How To Fix DP_SHARED115 - Offboarding of Core failed. See log for information about affected tenant

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 115

• Message text: Offboarding of Core failed. See log for information about affected tenant

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED115 - Offboarding of Core failed. See log for information about affected tenant ?

  The SAP error message DP_SHARED115: Offboarding of Core failed. See log for information about affected tenant typically indicates an issue during the offboarding process of a core application or service in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the tenant settings or in the offboarding process itself.
  Data Integrity Problems: Inconsistent or corrupt data in the system can lead to failures during offboarding.
  Dependency Issues: Other services or applications that depend on the core application may be causing conflicts.
  Insufficient Permissions: The user or service account executing the offboarding may not have the necessary permissions.
  System Resource Limitations: Lack of system resources (like memory or processing power) can lead to failures.
  Network Issues: Problems with network connectivity can interrupt the offboarding process.
  
  Solutions:
  
  Check Logs: Review the detailed logs associated with the error message. The logs will provide specific information about what went wrong during the offboarding process.
  Verify Configuration: Ensure that all configurations related to the tenant and the offboarding process are correct and complete.
  Data Validation: Check for any data integrity issues. Validate the data in the system to ensure it is consistent and not corrupt.
  Check Dependencies: Identify any dependencies that may be causing the offboarding to fail. Ensure that all dependent services are properly configured and operational.
  Permissions Review: Confirm that the user or service account has the necessary permissions to perform the offboarding.
  Resource Monitoring: Monitor system resources to ensure that there are no limitations affecting the offboarding process.
  Network Check: Ensure that there are no network issues that could be causing interruptions during the offboarding.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for guidance on the offboarding process and any prerequisites that need to be met.
  Community Forums: Engage with the SAP community forums or support channels to see if others have encountered similar issues and how they resolved them.
  
  If the issue persists after following these steps, it may be necessary to contact SAP support for further assistance, providing them with the logs and any relevant details about the environment and the steps taken to troubleshoot the issue.