How To Fix DP_SHARED114 - Tenant &1 in url was different from the subscribedTenantId &2 in request

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 114

• Message text: Tenant &1 in url was different from the subscribedTenantId &2 in request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED114 - Tenant &1 in url was different from the subscribedTenantId &2 in request ?

  The SAP error message DP_SHARED114 indicates a mismatch between the tenant ID specified in the URL and the tenant ID that is expected based on the request. This typically occurs in scenarios involving multi-tenant applications or services where the system is trying to ensure that requests are being made to the correct tenant.
  Cause:
  
  
  Tenant ID Mismatch: The tenant ID in the URL does not match the tenant ID that the application or service is expecting based on the request. This can happen if:
  
  The URL was manually altered.
  The application is incorrectly configured to point to a different tenant.
  There is a miscommunication between different components of the application.
  
  
  
  Session Issues: If a user has switched tenants or if there are session-related issues, the application might still be trying to use the old tenant ID.
  
  
  API Misconfiguration: If you are using APIs, the request might be incorrectly formed, leading to a mismatch.
  
  
  Solution:
  
  
  Check the URL: Ensure that the URL you are using is correct and corresponds to the intended tenant. The tenant ID in the URL should match the one expected by the application.
  
  
  Review Application Configuration: Verify the configuration settings of your application to ensure that it is set up to point to the correct tenant.
  
  
  Clear Session Data: If you suspect session issues, try logging out and logging back in, or clearing the session data to reset the context.
  
  
  API Request Validation: If you are making API calls, double-check the request parameters to ensure that the tenant ID is correctly specified and matches the expected value.
  
  
  Consult Documentation: Refer to the SAP documentation or support resources for specific guidance related to your application or service.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Multi-Tenant Architecture: Understanding how multi-tenant architecture works in SAP can help in diagnosing issues related to tenant IDs.
  SAP Notes and Knowledge Base: Check for any relevant SAP Notes or articles that might address this specific error message or similar issues.
  Logs and Traces: Review application logs or traces to gather more context about the error, which can help in troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue related to the DP_SHARED114 error message.