How To Fix DP_SHARED055 - ExecuteExternalPayment: Technical error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 055

• Message text: ExecuteExternalPayment: Technical error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED055 - ExecuteExternalPayment: Technical error occurred ?

  The SAP error message DP_SHARED055: ExecuteExternalPayment: Technical error occurred typically indicates that there is a problem with the execution of an external payment process in the SAP system. This error can arise from various underlying issues, including configuration problems, connectivity issues, or data inconsistencies.
  Possible Causes:
  
  
  Configuration Issues: Incorrect settings in the payment processing configuration can lead to this error. This includes settings related to payment methods, bank accounts, or payment program configurations.
  
  
  Connectivity Problems: If the SAP system is trying to connect to an external payment system (like a bank) and there are network issues or incorrect credentials, this error may occur.
  
  
  Data Inconsistencies: Missing or incorrect data in the payment documents or master data (like vendor or customer information) can trigger this error.
  
  
  Authorization Issues: The user executing the payment may not have the necessary authorizations to perform the action.
  
  
  Technical Issues: There may be underlying technical issues, such as problems with the application server, database, or other system components.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for the payment program and ensure that all parameters are correctly set. This includes checking the payment method, bank details, and any related settings.
  
  
  Verify Connectivity: Ensure that the SAP system can connect to the external payment system. Check network settings, firewall rules, and any relevant logs for connectivity issues.
  
  
  Data Validation: Validate the data in the payment documents and ensure that all required fields are filled out correctly. Check for any inconsistencies in master data.
  
  
  Review Authorizations: Ensure that the user executing the payment has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  
  
  Check Logs: Look at the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide additional context about the issue.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FBZP (Maintain Payment Program) for managing payment processes.
  Documentation: Review SAP documentation related to payment processing and error handling for more insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By systematically addressing these areas, you should be able to identify and resolve the cause of the DP_SHARED055 error in your SAP system.