How To Fix DMS_MESSAGES038 - File does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: DMS_MESSAGES -

• Message number: 038

• Message text: File does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DMS_MESSAGES038 - File does not exist ?

  The SAP error message DMS_MESSAGES038: File does not exist typically occurs in the context of Document Management System (DMS) when the system is unable to locate a file that is expected to be present. This can happen for various reasons, and understanding the cause is crucial for finding a solution.
  Causes:
  
  File Deletion: The file may have been deleted from the storage location.
  Incorrect Path: The path to the file may be incorrect or has changed.
  File Not Uploaded: The file may not have been uploaded to the DMS correctly.
  Authorization Issues: The user may not have the necessary permissions to access the file.
  Storage System Issues: There may be issues with the underlying storage system (e.g., network issues, server down).
  Document Status: The document may be in a status that prevents access (e.g., archived or locked).
  
  Solutions:
  
  Verify File Existence: Check the physical location where the file is supposed to be stored to confirm whether it exists.
  Check Path Configuration: Ensure that the path configured in the DMS settings is correct and has not changed.
  Re-upload the File: If the file is missing, try re-uploading it to the DMS.
  Review Authorizations: Ensure that the user has the necessary permissions to access the file. This may involve checking user roles and authorizations in SAP.
  Check Storage System: Investigate any issues with the storage system, such as network connectivity or server availability.
  Document Status Review: Check the status of the document in the DMS to ensure it is not archived or locked.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document) to manage documents in DMS.
  SAP Notes: Check SAP Notes for any known issues or patches related to DMS and file handling.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to SAP documentation for DMS for detailed information on file management and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or DMS administrator for further assistance.