How To Fix DMS_MDOC_MESSAGES049 - Workstation application is not maintained for this file type

SAP Error Message - Details

• Message type: E = Error

• Message class: DMS_MDOC_MESSAGES - Mobile Document DMs integration

• Message number: 049

• Message text: Workstation application is not maintained for this file type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DMS_MDOC_MESSAGES049 - Workstation application is not maintained for this file type ?

  The SAP error message DMS_MDOC_MESSAGES049 indicates that the workstation application required to handle a specific file type is not maintained in the system. This error typically occurs in the context of Document Management System (DMS) when a user attempts to open or manage a document of a certain file type, but the system does not know which application to use for that file type.
  Cause:
  
  Missing Workstation Application Configuration: The file type you are trying to access is not associated with any workstation application in the SAP DMS configuration.
  File Type Not Supported: The file type may not be supported by the current DMS setup.
  Incorrect File Type Extension: The file extension may not be recognized or properly configured in the system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Workstation Application Configuration:
  
  Go to the SAP transaction code OAC0 (or navigate through the menu: Tools -> Document Management -> Administration -> Workstation Applications).
  Verify if the workstation application for the specific file type is defined. If not, you will need to create a new entry.
  
  
  
  Define Workstation Application:
  
  If the application is missing, you can add it by clicking on the "New Entries" button.
  Specify the file type (e.g., .doc, .pdf) and the corresponding application that should be used to open it (e.g., Microsoft Word for .doc files).
  Ensure that the path to the application is correct and accessible from the workstation.
  
  
  
  Check File Type Associations:
  
  Ensure that the file type you are trying to open is correctly associated with the workstation application you just defined.
  You can do this by checking the file type settings in the same configuration area.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the configuration by trying to open the document again.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct application to associate with a file type, consult SAP documentation or your organization's IT department for guidance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to DMS and workstation applications.
  User Authorizations: Ensure that the user has the necessary authorizations to access and manage documents in DMS.
  System Logs: Review system logs for any additional error messages that might provide more context about the issue.
  
  By following these steps, you should be able to resolve the error message DMS_MDOC_MESSAGES049 and successfully manage the document in question.