How To Fix DMS_MDOC_MESSAGES031 - Rename of file name is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: DMS_MDOC_MESSAGES - Mobile Document DMs integration

• Message number: 031

• Message text: Rename of file name is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DMS_MDOC_MESSAGES031 - Rename of file name is not supported ?

  The SAP error message DMS_MDOC_MESSAGES031 ("Rename of file name is not supported") typically occurs in the context of Document Management System (DMS) when there is an attempt to rename a document or file that is not allowed by the system. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  File System Limitations: The underlying file system may not support renaming files, especially if the document is stored in a specific format or location that has restrictions.
  Document Locking: The document may be locked by another user or process, preventing any modifications, including renaming.
  Incorrect Permissions: The user may not have the necessary permissions to rename the document.
  Document Type Restrictions: Certain document types or formats may have restrictions on renaming.
  Configuration Issues: There may be configuration settings in the DMS that prevent renaming of documents.
  
  Solutions:
  
  Check Document Locking: Ensure that the document is not locked by another user. If it is, wait until it is released or contact the user who has it locked.
  Verify Permissions: Check the user permissions for the document. Ensure that the user has the necessary rights to rename the document.
  Use the Correct Method: Instead of renaming the document directly, consider creating a copy of the document with the desired name and then deleting the original if necessary.
  Check Configuration Settings: Review the DMS configuration settings to see if there are any restrictions on renaming documents. Consult with your SAP administrator if needed.
  Consult Documentation: Refer to SAP documentation or support for any specific guidelines related to the document type you are working with.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.