How To Fix DMS_MDOC_MESSAGES004 - No document found

SAP Error Message - Details

• Message type: E = Error

• Message class: DMS_MDOC_MESSAGES - Mobile Document DMs integration

• Message number: 004

• Message text: No document found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DMS_MDOC_MESSAGES004 - No document found ?

  The SAP error message DMS_MDOC_MESSAGES004: No document found typically occurs in the context of Document Management System (DMS) when a user attempts to access a document that does not exist in the system or when the document cannot be retrieved due to various reasons. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Document Not Uploaded: The document may not have been uploaded to the DMS.
  Incorrect Document Number: The document number or identifier entered may be incorrect or misspelled.
  Document Deleted: The document may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Incorrect Configuration: There may be issues with the DMS configuration or settings that prevent document retrieval.
  Database Issues: There could be underlying database issues that affect the retrieval of documents.
  
  Solutions:
  
  Verify Document Existence: Check if the document has been uploaded to the DMS. You can do this by searching for the document using the appropriate search criteria.
  Check Document Number: Ensure that the document number or identifier you are using is correct. Double-check for any typos or formatting issues.
  Review Deletion/Archiving: If the document was deleted or archived, check with your DMS administrator to see if it can be restored or if it exists in an archive.
  Check User Permissions: Ensure that you have the necessary permissions to access the document. If not, contact your system administrator to grant the required access.
  Review DMS Configuration: Consult with your SAP Basis or DMS administrator to ensure that the DMS is configured correctly and that there are no issues with the document storage settings.
  Database Check: If you suspect a database issue, work with your IT team to check the database for any inconsistencies or errors that may be affecting document retrieval.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to DMS and this specific error message.
  Documentation: Refer to the SAP Help Portal for documentation on DMS and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.