How To Fix DMC_GENERAL311 - Cannot retrieve data for function module &1 (RFC connection &2).

SAP Error Message - Details

• Message type: E = Error

• Message class: DMC_GENERAL - MWB: General Messages

• Message number: 311

• Message text: Cannot retrieve data for function module &1 (RFC connection &2).

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DMC_GENERAL311 - Cannot retrieve data for function module &1 (RFC connection &2). ?

  The SAP error message DMC_GENERAL311 indicates that there is an issue with retrieving data for a specific function module due to problems with the RFC (Remote Function Call) connection. This error can occur in various scenarios, particularly when using Data Management Cockpit (DMC) or when trying to access remote systems.
  Causes:
  
  RFC Connection Issues: The RFC connection specified in the error message may be incorrectly configured, inactive, or not reachable.
  Network Problems: There may be network issues preventing the SAP system from connecting to the remote system.
  Authorization Issues: The user may not have the necessary authorizations to execute the function module on the remote system.
  Function Module Not Available: The specified function module may not exist in the target system or may not be activated.
  System Configuration: There may be configuration issues in the SAP system or the target system that prevent the function module from being executed.
  
  Solutions:
  
  
  Check RFC Connection:
  
  Go to transaction SM59 and verify the configuration of the RFC connection. Ensure that it is correctly set up and test the connection to see if it is working.
  If the connection is not working, check the connection parameters, such as the target host, system number, and client.
  
  
  
  Network Troubleshooting:
  
  Ensure that there are no network issues between the two systems. You can use tools like ping or traceroute to check connectivity.
  Check firewall settings to ensure that the necessary ports for RFC communication are open.
  
  
  
  Authorization Check:
  
  Verify that the user executing the function module has the necessary authorizations in both the source and target systems.
  Use transaction SU53 to analyze authorization failures if applicable.
  
  
  
  Function Module Availability:
  
  Check if the function module exists in the target system by using transaction SE37 or SE80.
  Ensure that the function module is active and not in a transport state.
  
  
  
  System Configuration:
  
  Review the configuration settings in both the source and target systems to ensure they are correctly set up for RFC communication.
  Check for any recent changes in the system that might have affected the RFC connection or function module availability.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: RFC Destination Configuration
  SE37: Function Module Maintenance
  SU53: Authorization Check Analysis
  ST22: Dump Analysis (if applicable)
  
  
  
  Logs and Traces:
  
  Check the system logs (transaction SM21) for any related error messages.
  Use transaction SLG1 to check application logs for more detailed error information.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the error message.
  
  
  By following these steps, you should be able to identify and resolve the underlying cause of the DMC_GENERAL311 error message.