How To Fix DMC_GENERAL313 - Value help is not available; remote system release is lower than 4.6C

SAP Error Message - Details

• Message type: E = Error

• Message class: DMC_GENERAL - MWB: General Messages

• Message number: 313

• Message text: Value help is not available; remote system release is lower than 4.6C

What causes this issue?

In order to use the value help, the remote system must have release 4.6C
or higher. The remote system release is lower than 4.6C.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DMC_GENERAL313 - Value help is not available; remote system release is lower than 4.6C ?

  The SAP error message DMC_GENERAL313 indicates that the value help functionality is not available because the remote system's release is lower than 4.6C. This typically occurs in scenarios where you are trying to access or integrate with a remote SAP system that is running an older version than the one required for certain functionalities.
  Cause:
  
  Version Compatibility: The remote SAP system is running a version older than 4.6C, which does not support the value help feature you are trying to use.
  Integration Issues: If you are using a Data Migration Cockpit (DMC) or similar tools, they may require certain features that are not available in older versions of SAP.
  
  Solution:
  
  Upgrade the Remote System: The most straightforward solution is to upgrade the remote SAP system to at least version 4.6C or higher. This will ensure compatibility with the features you are trying to use.
  Check for Alternative Methods: If upgrading is not feasible, consider using alternative methods to achieve your goal without relying on the value help feature. This may involve manual data entry or using different transaction codes that do not require value help.
  Consult Documentation: Review the SAP documentation for the specific version you are working with to understand the limitations and available features.
  Contact SAP Support: If you are unsure about the upgrade process or need assistance, consider reaching out to SAP support for guidance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this issue or provide additional context on compatibility and features.
  System Requirements: Always refer to the system requirements for the specific SAP modules or tools you are using to ensure compatibility.
  Testing in a Sandbox: If possible, test the integration or functionality in a sandbox environment to identify any issues before applying changes to the production system.
  
  By addressing the version compatibility issue, you should be able to resolve the error and utilize the desired functionalities in your SAP environment.