How To Fix DLCN115 - The system cannot match anything to customer material &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DLCN - DELCON : System Messages for DC / Days'Collective Dely Note

• Message number: 115

• Message text: The system cannot match anything to customer material &1

What causes this issue?

The system requires the production number (external call number) for
customer material &V1&, to carry out the match. It has not found this
number. It it possible that
your customer has transmitted a material on item level, that cannot be
assigned to a call, because the production number is missing, or
the data in your database is inconsistent.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check in table DELCONRF, that you can find &V2& entries for the
delivery confirmation. If you find inconsistencies check to see if the
data was posted incorrectly in the system or if the original data
contains inconsistencies. It is possible that the call numbers were
missing in the IDoc for the delivery confirmation for a material.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DLCN115 - The system cannot match anything to customer material &1 ?

  The SAP error message DLCN115, which states "The system cannot match anything to customer material &1," typically occurs in the context of sales and distribution processes, particularly when dealing with customer-specific materials or when trying to process sales orders, deliveries, or other transactions that involve customer materials.
  Cause:
  
  Missing Customer Material Information: The customer material number may not be defined in the system for the specific customer or material combination.
  Incorrect Configuration: The configuration for customer-material information may not be set up correctly in the system.
  Data Inconsistency: There may be inconsistencies in the master data, such as the customer master or material master records.
  Material Not Assigned: The material may not be assigned to the customer in the customer-material info record.
  Sales Organization Issues: The sales organization or distribution channel may not be correctly set up for the customer-material combination.
  
  Solution:
  
  
  Check Customer Material Info Record:
  
  Go to the transaction code VD03 (Display Customer Material Info) and check if the customer material number is correctly defined for the specific customer and material.
  If it is missing, create a new customer material info record using transaction code VD01 (Create Customer Material Info).
  
  
  
  Verify Master Data:
  
  Ensure that the customer master data and material master data are correctly maintained. Check for any missing or incorrect entries.
  Use transaction codes XD03 (Display Customer) and MM03 (Display Material) to review the relevant data.
  
  
  
  Check Sales Organization and Distribution Channel:
  
  Ensure that the sales organization and distribution channel are correctly set up for the customer and material combination.
  You can check this in the customer master data under the sales area data.
  
  
  
  Review Configuration Settings:
  
  If you have access, review the configuration settings in the SAP system to ensure that the customer-material mapping is correctly configured.
  This may involve checking the settings in the Sales and Distribution module.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP documentation for further troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  VD03: Display Customer Material Info
  VD01: Create Customer Material Info
  XD03: