How To Fix DIGITAL_PAYMENTS757 - Down payment request &1 considered for payment card payment


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

  • Message number: 757

  • Message text: Down payment request &1 considered for payment card payment

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message DIGITAL_PAYMENTS757 - Down payment request &1 considered for payment card payment ?

    The SAP error message "DIGITAL_PAYMENTS757 Down payment request &1 considered for payment card payment" typically indicates that there is an issue related to processing a down payment request that is intended to be paid via a payment card. This error can arise in the context of SAP's digital payment solutions, particularly when handling transactions involving down payments.

    Cause:

    1. Configuration Issues: The payment card processing configuration may not be set up correctly for down payments.
    2. Payment Method Settings: The payment method used for the down payment may not be compatible with payment card transactions.
    3. Document Status: The down payment request may not be in a status that allows it to be processed for payment.
    4. Missing Data: Required fields or data for processing the payment card transaction may be missing or incorrectly filled out.
    5. Authorization Issues: There may be issues with the authorization of the payment card or the transaction limits.

    Solution:

    1. Check Configuration: Review the configuration settings for payment cards in the SAP system. Ensure that the payment method for down payments is correctly set up to allow payment card transactions.
    2. Review Payment Method: Verify that the payment method assigned to the down payment request is compatible with payment card processing.
    3. Document Status: Ensure that the down payment request is in the correct status for processing. If necessary, change the status or complete any required steps before processing.
    4. Complete Required Fields: Check that all necessary fields for the payment card transaction are filled out correctly. This includes card details, expiration dates, and any other required information.
    5. Check Authorizations: Ensure that the payment card being used has the necessary authorizations and limits to process the transaction.
    6. Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling down payment requests and payment card transactions.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., F110 for automatic payment transactions) that may help in troubleshooting.
    • User Roles and Permissions: Ensure that the user attempting to process the payment has the necessary roles and permissions to execute payment card transactions.
    • Testing: If changes are made, conduct tests in a development or quality assurance environment before applying changes to the production system.

    If the issue persists after following these steps, it may be beneficial to reach out to SAP support or consult with a technical expert familiar with your specific SAP implementation.

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