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Message type: E = Error
Message class: DIGITAL_PAYMENTS - Integration with digital payments add on
Message number: 757
Message text: Down payment request &1 considered for payment card payment
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DIGITAL_PAYMENTS757
- Down payment request &1 considered for payment card payment ?The SAP error message "DIGITAL_PAYMENTS757 Down payment request &1 considered for payment card payment" typically indicates that there is an issue related to processing a down payment request that is intended to be paid via a payment card. This error can arise in the context of SAP's digital payment solutions, particularly when handling transactions involving down payments.
Cause:
- Configuration Issues: The payment card processing configuration may not be set up correctly for down payments.
- Payment Method Settings: The payment method used for the down payment may not be compatible with payment card transactions.
- Document Status: The down payment request may not be in a status that allows it to be processed for payment.
- Missing Data: Required fields or data for processing the payment card transaction may be missing or incorrectly filled out.
- Authorization Issues: There may be issues with the authorization of the payment card or the transaction limits.
Solution:
- Check Configuration: Review the configuration settings for payment cards in the SAP system. Ensure that the payment method for down payments is correctly set up to allow payment card transactions.
- Review Payment Method: Verify that the payment method assigned to the down payment request is compatible with payment card processing.
- Document Status: Ensure that the down payment request is in the correct status for processing. If necessary, change the status or complete any required steps before processing.
- Complete Required Fields: Check that all necessary fields for the payment card transaction are filled out correctly. This includes card details, expiration dates, and any other required information.
- Check Authorizations: Ensure that the payment card being used has the necessary authorizations and limits to process the transaction.
- Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling down payment requests and payment card transactions.
Related Information:
If the issue persists after following these steps, it may be beneficial to reach out to SAP support or consult with a technical expert familiar with your specific SAP implementation.
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